We loved this home. It had all the comforts. It was private. The Kitchen was exquisite, the pool was great, the view wonderful. The master bedroom breath taking. We look forward to staying there again.

La casa es igual a las fotos, completamente equipada, sumamente limpia. La vista es espectacular. Tiene todo lo necesario para una estadía agradable. Es aislada, 0 vecinos o molestias.
LO MALO es estas pagando una suma de dinero GRANDE por fuera te hacen pagar 45 dólares o que te hagan un cargo de 500 dólares por “accidentes ” ya estas pagando por medio de Airbnb
El “tour” o indicaciones de la casa dejaron más que desear, el anfitrión no sabía muchas cosas de la casa.
El acceso desde la casa es como 20 minutos en carro, calle de lastre
La comunicación con el anfitrión dejó más que desear, pedí varias veces un número de teléfono para mejor comunicación y nada hasta la hora llegada y yo no sabia si era real o que con mi reservacion.
Fuimos comprensivos por cualquier tardanza del guía a la casa pero como llegamos 3min después de las 8 debido a la calle y que ya se había acordado con el agente algún atraso aún nos quería cobrar $50 dólares MÁS.

Response:
Hola Katherine! Thank you for the 5-star review. Regarding your concern about the verification and damage waiver. Both of those items are clearly described in the property description. It is a way to ensure that our Guests have damage protection without having to go through the hassle of Airbnb’s processes. In addition, we do require Guests to verify who they are as Airbnb does not provide full name information to Hosts. In the past, this has proven a problem when trying to confirm the name of the arriving Guest and subsequent damage recovery proved impossible. In terms of arrival times, we send every Guest the location to meet an Osa Property Management / Costa Rica Las Villas Representative so we can escort you up to the home. This was sent to you several times, including on the day of check-in. You chose to ignore those instructions. Additionally, the listing clearly states our check-in times and the additional ‘late-check-in-fee’. We also ask every Guest at least twice to verify their arrival time to ensure everyone is aware of the process. We encourage all of our Guests to read the information about this amazing property (and all of the others we manage) before booking so there are no surprises. Potential Guests can feel free to send us any questions they may have prior to booking. We do appreciate you enjoying the home and we would like to welcome you back again. We hope to have that opportunity! Pura vida! Osa Property Management / Costa Rica Las Villas

Our thanks to the owners for sharing their beautiful villa with us for three weeks. The layout with a main master bedroom and two offices suited our work-vacation style perfectly. If we had had other guests, the two separate bedrooms would have been an ideal configuration. The pool was the highlight, however, as the hours we spent there were a great health bonus. The landscaping is lovely and the house was very clean upon arrival. And, it is easy to keep clean. Special thanks to Osa Property Management who were very responsive in addressing any small matters (we can always expect on a longer stay that there will be small issues), and the staff were always helpful with information. We enjoyed the many restaurants of Ojochal and the early morning calls of the howlers. Casa Rosa Blanca would be our choice for our next visit, and hope to be back soon.

Our thanks to the owners for sharing their beautiful villa with us for three weeks. The layout with a main master bedroom and two offices suited our work-vacation style perfectly. If we had had other guests, the two separate bedrooms would have been an ideal configuration. The pool was the highlight, however, as the hours we spent there were a great health bonus. The landscaping is lovely and the house was very clean upon arrival. And, it is easy to keep clean. Special thanks to Osa Property Management who were very responsive in addressing any small matters (we can always expect on a longer stay that there will be small issues), and the staff were always helpful with information. We enjoyed the many restaurants of Ojochal and the early morning calls of the howlers. Casa Rosa Blanca would be our choice for our next visit, and hope to be back soon.